The Fine Print
1. Minimum Commitment 12 Months – $220 (per channel, minimum 10 channels) Plus installation fee listed below. 2. Minimum Commitment 24 Months – $480 (per channel, minimum 10 channels) Plus installation fee listed below 3. Minimum Commitment 36 - $648 (per channel, minimum 10 channels) Plus installation fee listed at point (6) Below. 4. The minimum commitment advertised is based on choosing default channel options, you may choose to select a different number of channels other than the above your minimum commitment calculation is (No. of channels x monthly access per channel x months in commitment term as per your agreement) 5. Installation Fees – For fixed term contracts of 24 months or longer installation fees are waived for those services on the Optus network (On-net). For contract term of 12 months (On-net) the following installation fees apply;10 channels $1100, up to 20 channels $2200, up to 30 channels $3300 6. For all other services (Off-net) a site specific quotation will need to be completed, the quoted monthly access fees and call charges are for on-net services only 7. Early Termination Fee applies and is equal to minimum monthly commitment x number of months remaining in contract. 8. General Information for the Service - The Service allows you to make calls to, and receive calls from, local, National, International and mobile telephone numbers. The Service provides you with: (a) a telephone service connected to the Optus network; and/or (b) a virtual private network linking different types of access lines; and/or (c) a long distance telephone service between a calling party within Australia and a called number elsewhere in Australia or overseas. 9. Use of the Service - You must acquire the Service for at least the Committed Term, if any, specified in your Application. You must cooperate with our reasonable requests in connection with the Service. 10. Coverage - Optus MultiLine is available to customers in an Optus Network area. For technical and commercial reasons not all business can be connected to MultiLine and the service may be delivered via another suitable method. Additional charges may apply. 11. Minimum Lines – A Multiline customer must have a minimum of 10 channels. Channels can be added in increment of 1 channel up to 30 channels, whereby after this point an addition 10 channel multiline service will need to be in place for further lines. 12. Equipment - You are responsible for any damage, destruction or theft of any of our equipment or Optus owned equipment. Specific configuration parameters for interworking with PABXs may be specified in the application form for your MultiLine service, including the number of digits sent by the Optus Network to the PABX (default 10), and whether the PABX requires the exchange to provide dial tone or ring tone (default no tones provided). 13. Number Portability – Not all numbers are able to be ported onto the Optus network. Portability of your number(s) may not be possible in circumstances including where your current carrier does not have a relevant agreement with Optus or where there are geographical limitations or exchange boundaries that prevent you from porting your number(s) 14. Porting Fees – Your current provider may charge you a porting away fee to port your numbers to the Optus network. You will be liable to pay any such charges directly to your current provider and should check these charges before proceeding with your application. 15. Suspension and Cancellation – You may cancel the Service at any time by giving 30 days notice to us but if you do so before the end of the Committed Term (where applicable), you may be required to pay an Early Termination Fee.