The Fine Print
1. All prices quoted are inclusive of GST. 2. NBN Internet minimum commitment over 24 months is as follows; $2,280.00 (NBN25 250GB); $2,640.00 (NBN25 500GB); $3,000.00 (NBN25 1000GB); $2,400.00 (NBN50 250GB); $2,760.00 (NBN 50 500GB); $3,240.00 (NBN50 1000GB); $2,640.00 (NBN100 250GB); $3,120.00 (NBN100 500GB); $3,480.00 (NBN100 1000GB); 3 Dishonoured direct debit payments may incur a charge. 4. Acceptable Usage Policy applies. 5. If you choose to cancel your service or it is disconnected for any reason within the 24 month contract term you will be charged an early termination fee of $20.00 inc GST multiplied by the remaining months in your contract. You must provide 30 days’ notice to us to disconnect a service. 6. We will deliver your service to the Network Boundary Point at your premises, which is defined as the physical port or ‘UNI’ on the NBN Network Termination. The cabling that is required in your premises beyond the Network Boundary Point is your cost and responsibility, as is the provision of a suitable 240V AC power outlet. 7. You must obtain the consent of the property owner to have the NBN installation performed. 8. The installation will be performed during business hours, and you will need to be home to provide access for the installation technicians. If you request Cable & Cloud to supply an NBN Ready Router and choose the Professional Installation option, a second appointment will be required. 9. A single static IP address is provided which may be changed due to technical and operational reasons by providing 30 days notice. 10. Speeds are theoretical maximum speeds. Actual speeds may be less due to a number of factors including but not limited to, network configuration, line quality & length, customer premises interference, traffic, hardware and software. 11. Data Allowance each month includes both Upload and Download traffic for that billing period and quota not used in a month is not carried forward to the next month. 1 Gigabyte = 1024 Megabytes. 12. If you have chosen a shaped plan, once you have reached your usage allowance, the speed of your service will slow to 256kbps. 13. If you have chosen an unshaped plan, excess data used will be charged at $3.00 per GB in 1 Megabyte Increments. 14. If you request Cable & Cloud to supply an NBN Ready Router, there will be an additional charge. A suitable router option will be discussed with you at the time of connection.