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CASE STUDY: Mortgage Choice Parramatta - All the Functionality of a Big Business

CASE STUDY: Mortgage Choice Parramatta - All the Functionality of a Big Business

Aurelio Tenaglia of Mortgage Choice Parramatta comments on Cable & Cloud;

“Peter & his team at Cable & Cloud have provided overwhelming assistance above and beyond any service experienced in the past by any telecommunications company.”

 

Opening his Mortgage Choice franchise in 1998, Aurelio has helped thousands of clients realise their dreams of home ownership and property investment. They were now relocating t a bigger office.

Initially having a second-hand phone system and ADSL service, which was okay back in 1998, their service now had poor reliability and inconsistent offshore support from their provider.

Aurelio was introduced to Peter, who asked detailed questions about the existing services and what Aurelio was looking to do and achieve within his business. We visited his new office, liaising with their IT Provider to ensure the best solution.

We recommended a hosted PBX system over Mid Band Ethernet. Aurelio describes it as, “… a Modern IP telephony system. It has voice clarity, cost effective – cheaper than our previous PSTN line and PABX, inbuilt redundancy if the internet service is disrupted, hunt groups, messaging on hold; the voicemail to email feature is fantastic. We have all the features of a big business for a fraction of the cost.”

Improvements were noticed immediately, with Australian based service and support, Cable & Cloud attends to support enquiries quickly and effectively.

When recently asked, “What’s your telco like?” Aurelio said, “Fantastic – they do what they say they are going to do. They take ownership of a problem and follow up to make sure it’s done to our satisfaction. I wish I had known them sooner.”

Bring your business into the future, reduce costs and increase productivity, Get in Touch and we will tailor a solution to suit your business needs.

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